Director of People & Culture

People Operations

Position Summary

We are seeking an experienced People Culture Director with a passion for leading a best in class employee experience. This role will partner closely with Leadership and Operations to bridge gaps, enhance connections, and build people capabilities within the organization. Problem solving skills, the ability to operate effectively in an ambiguous environment, and a demonstrated track record of managing multiple concurrent projects and driving them to completion, will be critical. 

Leading our organization’s Workplace Experience, Culture, HR, Benefits and Payroll functions, the Director of People & Culture owns and implements programs and processes to scale and grow our organization. You will have the privilege of leading employee and management training initiatives, setting up mentorship milestones and helping managers across different countries establish their own unique sub-cultures while connecting everyone through Olly Olly’s mission and values. 

As Director of People & Culture, you will drive and report out on goals and deliverables, providing transparency and accountability across the organization. In this role, you will carry out projects and initiatives that aid in the development of an authentic company culture, including owning the curation of our Employee Handbook. 

This role has five areas of focus:

  • Talent Management – Ensure high levels of engagement and satisfaction surrounding employees, their work, and their career growth across the business. Actively define the programmatic elements that enable career planning and champions our culture of feedback. 
  • Training – Facilitate knowledge sharing across the company by defining the platforms, processes, and content that is most impactful in the learning and development experience in order to motivate and unleash the full potential of our employees. This includes overseeing the employee onboarding experience for Olly Olly. 
  • Recruitment – Lead our talent acquisition team in building the Olly Olly brand in the industry and beyond through the recruitment of the absolute best talent available across the diverse roles within Olly Olly. Work towards the continuous improvement of a best-in-class candidate experience and ensure that we deliver on it across every aspect of the recruitment experience.
  • Culture and Employee Experience – Understand the unique needs of individuals, teams, departments, and the company overall in order to define and deliver the events, activities, and content that builds our culture of curiosity, passion, and fun. Focus on amplifying strengths and addressing gaps across any and all aspects of the employee journey. Oversee our Inclusion and Diversity Olly’all group. 
  • People Operations – Cultivate an understanding of what it takes for our people to be successful and actively collaborate with Leadership and Operations to define talent gaps, address operational needs, and support employees as they grow into their roles and growing responsibilities. 

Responsibilities

  • Keep our team informed, engaged and motivated. Develop and implement impactful and structured internal communication strategies to support culture, performance, recognition, diversity, inclusion and equality programs, using a range of content channels to inform and engage employees – including town halls (virtual and in-person), newsletters, intranet content, etc. 
  • Analyze data, employee feedback and insights to shape our communications and make them even more impactful. 
  • Oversee our complete employee onboarding and offboarding experience, while leading the Workplace Experience team towards the continuous improvement of a best in class employee experience. 
  • Coach managers in all aspects of people development, from performance checkups to promotion.
  • Design and lead All Hands presentation alongside the Executive team
  • Design and monitor engagement and retention analytics, and build a quarterly plan to meet the designated objectives
  • Develop events and engagement strategies to drive an inclusive culture with opportunities for continuous learning, innovation, collaboration and growth (AMAs, Lunch & Learns, workshops, etc.). This includes planning opportunities for spontaneous and unscripted fun to build shared experiences, both on a small group and org-wide level. 
  • Oversee management of our facilities including preventative maintenance, seating charts and keeping our offices operating at optimal levels. 
  • Lead, manage and develop direct reports to develop a portfolio of prioritized employee experience investments and execute on complex project plans

What You Bring to the table… 

  • Bachelors or Masters degree in communications, human resources, psychology, organizational behavior or development, or related field
  • 5+ years experience leading DEI transformation initiatives & culture programs. Passionate DEI leader capable of leading globally and delivering transformative change
  • Demonstrated experience leading HR or people operations for a remote or distributed team
  • Outstanding interpersonal skills and able to adapt and act as a thought leader with audiences at all levels.
  • Strong program / project management & change management skills; experience working in an agile environment and leading business transformations with geographically dispersed locations
  • Strong knowledge of state and federal employment law and experience building policies from the ground up
  • A genuine passion for building a great teammate experience and culture
  • Ability to work collaboratively across departmental functions
  • Exceptional organization and attention to detail and willingness to engage
  • Very proficient in using Slack, Google Workspace & Excel
  • High creativity, adaptability, grit and motivation

Benefits

  • Competitive pay 
  • Casual, laid-back office culture
  • 401(k) package
  • Medical, dental, and vision health benefits options
  • Generous PTO + paid company holidays
  • Pup-friendly office
  • An inclusive, tight-knit, exciting start-up culture offering accelerated career & personal growth