CALL ANSWERING SERVICES
Friendly voices in your corner,
turning your leads into sales.
Our live receptionists work for you around the clock so you can focus on doing what you love.
AN INTRO TO THE BENEFITS OF OUTSOURCED ANSWERING SERVICES
As a business owner, answering phone calls often takes a backseat to the other responsibilities you have to juggle. The problem is, 80% of consumers who reach a voicemail box will not leave a message or wait for you to return their call. Instead, they keep calling other companies until someone picks up. If you aren’t around to answer every call, you are losing customers to your competitors, and the hard work you put into attracting those calls is wasted.
But picking up your lines is just scratching the surface of what call answering services can offer your business. After-hours & over-flow support, Order Taking Services, Direct Response Campaigns, Product Recall Services, and lead capturing are just a few additional ways of adding value with outsourced call answering.
We’re here whenever you’re ready: Give us a call or send us an email
Nothing is generic about our service; your live receptionists will know you and know how to represent your brand accurately. We are a true extension of your team, and we do things your way.
74% of consumers will choose a different business after having a bad customer service experience with a company. Not only do we provide the fastest pick-up times in the industry, but we make it our goal to improve your reputation. You can be sure that your business will be represented accurately and with a high level of professionalism, by customer support specialists who care.
Everything about our phone answering service can be customized to meet your unique business needs. Need full-time around-the-clock receptionists to handle all of your calls? We can do it. Need a little extra help with the occasional overflow that you can’t take while you’re busy on the job? We’re here when you need us.
Door Serve Pro increased phone calls from GMB by 31%
Olly Olly helped Door Serve Pro outrank major sites like Home Advisor and Houzz to grow their search visibility and drive leads.
LIVE CALL ANSWERING
You bring the business, we’ll cover the phone lines.
Olly Olly’s call answering services offer a cost-effective solution that will ensure you never let another lead slip through the cracks. Our talented U.S-based live receptionists are available 24/7/365 to answer your calls and deliver an unparalleled experience to your customers.
Think of us as an extension of your team. While our live answering service is more affordable than hiring an in-house receptionist, we deliver even more reliability and results. We’re invested in converting your leads into customers and helping you grow your business. Here’s what you can expect out of the box:
Dedicated Phone line
You will get your own dedicated business phone number, which we will display on your website and online listings.
Friendly (Live) Voices
Our highly-trained, U.S-based receptionists are available 24/7 to answer your calls. They are friendly, professional, and most importantly trained specifically on the ins n` outs of your business. Ask us about our bilingual solutions!
We answer your lines your way, from pick up to hang up. You can even provide us with notes and FAQs so that our receptionists can answer customers' questions without skipping a beat. And stay prepared for unforeseen events with our custom emergency response scripts.
Lead Qualifying & Analytics
We'll use your qualifying questions to ensure that every lead we send your way is the type of customer you're looking for.
You'll also receive account call analytics reports, so we can ensure we're on the right track towards your success.
With our service, you can have calls forwarded anywhere you'd like, whether that be your office phone or the cellphone of one of your on-calls.
Appointment Booking, RSVP Management + More
From one-on-one appointments to group events, we handle all of your reservation & registration needs. With our scheduling integration, our receptionists can access your availability and book appointments on your behalf.
Not at all! You’re free to change anytime. We work with your schedule, not vice versa.
Nope. Simply forward your lines to us whenever you need us and we’ll take it from there. If you’d like a new phone number, we’re happy to provide you with a toll-free number to advertise however you wish.
Call analytics reports can be provided upon request.
We can patch calls wherever you’d like, be it the phone in your living room or the cellphone of one of your on-call workers.
Ready to get started?
Whether you’re looking to increase your reach, or you’re ready to join a passionate team of do-ers, we’re ready to chat.