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Success Stories

How Olly Olly helped Elite Drain Cleaning turn 5-star service into 5-star visibility across Ohio

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About Elite Drain Cleaning & Water Damage Professionals

Elite Drain Cleaning & Water Damage Professionals, established in 2015, is a company based in Saint Marys, Ohio, specializing in comprehensive drain cleaning and water damage restoration services. They operate 24/7, ensuring availability for emergency situations, and cater to residential, commercial and industrial clients in Saint Marys, Lima and surrounding areas.

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4.8 stars
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4.9 stars

Founded with a mission to deliver fast, reliable, and professional service, Elite Drain Cleaning & Water Damage Professionals has become a trusted name in Ohio’s plumbing and restoration industry. Since 2015, they’ve built a strong reputation for solving urgent drainage and water damage issues with speed, precision, and care — 24 hours a day, 7 days a week.

Services offered

  • Residential drain cleaning: Utilizing advanced techniques like hydrojetting and cable drain cleaning to address blockages in sinks, showers, bathtubs, and toilets.
  • Commercial drain cleaning: Providing specialized services for businesses such as restaurants, offices and factories, ensuring minimal disruption to operations.
  • Industrial drain cleaning: Offering tailored solutions for large facilities, including factories and warehouses, to maintain efficient drainage systems.
  • Drain maintenance and inspections: Conducting proactive maintenance and inspections to prevent future issues and ensure the longevity of plumbing systems.

You do it in one place, and it goes everywhere you need it to go.

I used to have to do all those social media platforms separately… but I mean, it's so much easier with the app. You do it in one place, and it goes everywhere you need it to go.

Matthew Yaney
Matthew Yaney Business Owner

The Challenge

A Strong Reputation Offline, But Invisible Online

Since its founding in 2015, Elite Drain Cleaning & Water Damage Professionals has built a solid reputation in Saint Marys, Ohio, serving residential, commercial, and industrial clients with essential drain cleaning and water damage restoration services.

Despite offering 24/7 availability and high-quality work, the company faced a challenge common to many local service businesses: struggling to stand out in Google search results and convert their strong offline reputation into visible online reviews. A weak digital presence and a lack of recent reviews made it difficult for the company to compete effectively, especially in surrounding areas like Lima.

“Without the AI and without the app, I was probably spending an hour a day and then another hour after work… Now, in 15-20 minutes in the mornings, I can schedule posts for a whole week.”

The Solution

Turning Customer Satisfaction Into Search Engine Power

Elite partnered with Olly Olly to transform its online presence and implement a powerful reputation management strategy. With Olly Olly’s platform, Elite was able to easily request and collect reviews from satisfied customers on both Google and Facebook. The system also provided SEO tools and local listing enhancements to ensure that the company appeared more prominently in search results. By leveraging automation and smart customer engagement tools, Elite could maintain its focus on service while growing its digital visibility.

The Results

More Reviews, More Calls, More Business

In a short time, Elite saw a significant increase in both the quantity and quality of online reviews, helping the company build greater trust with potential customers. Their visibility on Google improved, leading to a measurable increase in website traffic and inbound calls from new clients. With stronger social proof and local search performance, Elite not only expanded its customer base in Saint Marys but also began attracting more business from surrounding areas like Lima and beyond.

+85%

increase in Google reviews within the first 3 months

120+

new customer reviews collected on Google and Facebook

65%

boost in local search visibility on Google Maps and Search

+30%

growth in website traffic coming from organic search

100%

automated review requests, saving hours of manual follow-up

Top 3

ranking achieved for key local search terms like “drain cleaning Saint Marys” and “water damage Lima”

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