What is Responsive Web Design and Why is it Essential in 2020?

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50% of web traffic is mobile. If your site isn't responsive, you're losing customers. Learn why Google's "mobile-first" index makes responsive design essential for ranking.

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Olly Olly Team
Updated 4 minutes read

Why Your Website Must Work on a Phone

User experience plays a huge role in whether your traffic sticks around and coverts or hits the back button, never to return again. Users expect websites to be fast to load, smooth to operate, and easy to follow. Not only that, but they also expect your website to perform seamlessly no matter what device they are using to view it. 

Statista published a study that shows mobile devices accounting for about half of all internet traffic worldwide. There’s no denying, a significant portion of your website traffic is coming from mobile phones and tablets. If your website isn’t designed to be responsive, mobile visitors will struggle to view content and navigate the site, which will likely cause them to bounce and choose someone else. 

What Is Responsive Web Design?

Responsive website design is an approach that consists of fluid layouts, flexible images, and CSS media queries that allow a website to respond to different devices and screen sizes. 

A responsively designed site automatically adapts to the screen it’s being viewed on, whether it’s a desktop computer, laptop, tablet, or smartphone. Rather than creating a different version of your website for each device type and screen size, responsive design allows you to create one website that responds to any environment. 

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How Does Responsive Design Work?

Web designers mainly use three types of functionality to create responsive websites:

1. Media Queries

Media Queries allow your site to inspect the physical characteristics of the device that is rendering it and alter its design based on those specific properties.

2. Flexible Grids

Flexible Grids cause columns to automatically rearrange themselves to fit the browser window or screen size. 

3. Flexible Images

Flexible Images respond to different viewport sizes and display resolutions.

Why Is a Responsive Website Essential?

1. It Creates a Better User Experience

As we mentioned at the beginning of the article, websites with poor user experience have high bounce rates and low conversion rates. When mobile and tablet users view a non-responsive website that wasn’t designed for their device, they will have to manually zoom and scroll horizontally to view the content on your website. They may also have a hard time clicking links, menu tabs, and buttons because they are too small and close together to tap with their finger. If you have a video or animation that requires Adobe Flash Player, it will not work on a mobile device. These are just a few of the major ways that mobile users will have a poor experience on a site that is not responsive. 

2. It’s a Critical Google Ranking Factor (Mobile-First)

In the past, when Google’s search bots crawled a site, they would only be crawling the desktop version of the site, even though many searchers were using mobile devices. For the last few years, they’ve been gradually rolling out mobile-first indexing, which means that the Google algorithm primarily uses the mobile version of a website when ranking the site’s pages. Google officially switched to mobile-first indexing for all sites on the web in September 2020. 

Mobile performance has become a key ranking factor for search engines. Google knows that mobile users account for a large percentage of traffic and they do not want sites with poor user experience showing up in search results. That means a bad mobile site will hurt your overall search rankings. 

How to Test if Your Website Is Responsive

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One easy way to test if your website is responsive is to view it on a desktop computer and reduce the window size of your web browser from full-screen down to a smaller size. If you can see the text, images, and menu items shifting around to fit the window size as it gets smaller, the site is responsive. You can also try Am I Responsive, a tool that allows you to input your URL and see what your website looks like on different devices. 

Another helpful tool is Google’s Mobile Usability Report feature, which reveals your site’s specific errors and gives you information on how to fix them. Errors that may appear on your report include:

  • Incompatible plugins (like Flash Player) 
  • Undefined viewport property
  • Viewport not set to “device-width”
  • Content is wider than the screen (requiring horizontal scrolling)
  • Text is too small to read
  • Clickable/touch elements are too close together 

Is Your Website Costing You Mobile Customers?

A non-responsive site isn't just frustrating; it's invisible to Google. Our team builds fast, modern, responsive websites that look great on every device and turn visitors into customers. Ready to get found? Call our team today.

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Olly Olly Team
The Olly Olly Team is dedicated to bringing you helpful tips, industry insights, and practical advice to help your business succeed. We are passionate about digital marketing and sharing what we learn with our community.