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Latest Blog Posts
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Which Metrics Measure Customer Satisfaction?
I’m sure you agree; there is nothing more frustrating than receiving a substandard service. However, you will…
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James Egan Law
Attorney James Egan is a criminal defense and small business law attorney. He graduated from Canisius College…
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The Marketing 101 Fundamentals Every Business Owner Should Know
Marketing is a powerful tool any large or small business can use to increase brand awareness, generate…
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Becoming a Small Business Owner: The Basics
Starting your own small business can feel like the ride of a lifetime, an incredible challenge, and…
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Sharing Our Secrets: 7 Steps to Create a Social Media Plan From Scratch
Social media helps small businesses build credibility and awareness. Customers’ purchase decisions are not simple. No matter…